Frequently Asked Questions
Everything you need to know about shopping with Matte Collection.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn items with original tags and hygiene liners intact within 30 days of delivery. Please note that certain sale items may be final sale.
How do I find the right size?
Each product page features a detailed size guide. Since our fabrics vary in stretch, we recommend checking the specific measurements for every item to ensure the perfect fit.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make modifications or cancellations.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.
How should I care for my Matte Collection swimwear?
To maintain the quality of the fabric, we recommend hand washing in cold water with mild detergent and laying flat to dry in the shade.